INTRODUCTION
In today's intricate and rapidly changing business landscape, characterized by technological advancements, globalization, and a multipolar world, Operations Management stands out as a crucial discipline that navigates these complexities. By focusing on the design, management, and continuous refinement of processes, Operations Management ensures optimal resource allocation, enabling businesses to efficiently produce goods and deliver services that resonate with evolving customer needs. These interconnected elements collectively craft the resilient infrastructure businesses require to thrive and innovate in the face of today's global challenges and opportunities.
WHY CERTIFICATE IN OPERATIONS MANAGEMENT?
A certification course in Operations Management not only validates one's knowledge and proficiency but also acts as a differentiator in the competitive job market. Whether you're a professional seeking to upskill, a leader aiming to streamline organizational processes, or an entrepreneur desiring to maximize your operational efficiency, this course is a pivotal step towards achieving those goals. It offers insights into best practices, methodologies, and tools that are critical to staying ahead in a rapidly evolving business landscape, ensuring that you are equipped with the skills needed to drive operational excellence in any organization.
OBJECTIVE
The primary objective of our Operations Management certification program is to arm professionals with the modern tools, methodologies, and best practices pivotal for achieving operational brilliance in today's dynamic business world. As participants delve into the curriculum, the objective becomes clear: to impart a deep understanding of how to streamline processes, elevate productivity, and spearhead innovation, while always prioritizing cost efficiency and customer delight. Earning this certification is a clear indication of one's objective to pursue professional advancement, ensuring they're not only ready to address today's operational challenges but also primed to capitalize on future opportunities. This commitment to mastering the objectives of operations management will undeniably position attendees as indispensable contributors in any organizational setting.
WHO SHOULD ATTEND
This program is primarily designed for upper and senior managers in functions related to operations, production, supply chain, logistics and purchasing, who are aiming at becoming more productive at work, and to help preparing for their next career move within their current organization or another one. Also people from other functions can gain benefit by getting a better understanding of the subject matter, in this way more effectively interface with the aforementioned functions.
PROGRAM BENEFITS
- Gain understanding of Operations Management as an academic discipline
- Learn how to develop and execute an operations strategy
- Become adept at all operational aspects of the business (e.g. supply, demand, inventory, processes etc.)
- Learn about new and emerging technologies that will shape the business landscape in the future
- Get to know how to make supply chains and operations sustainable
- Know how to run an organization and manage change
PROGRAM BENEFITS
- Unlock the Power of Operations: Dive deep into the heart of every successful organization and master the intricacies of Operations Management.
- Strategize to Win: Harness the potential of a finely-tuned Operations Strategy, and watch your business soar to new heights.
- Balance and Boost: Learn the art of Capacity and Demand Management to optimize output and meet market demands every time.
- Supply Chain Excellence: Perfect your Supply Management techniques and create seamless, efficient processes that impress.
- Process & Production Mastery: Streamline operations with top-tier Process and Production Management skills.
- Quality Above All: Elevate your offerings with unparalleled Quality Management, ensuring your brand stands out.
- Inventory & Risk Insights: Balance stock and safeguard your operations with cutting-edge Inventory and Risk Management strategies.
- Innovate & Revolutionize: Be the change-maker with insights into Product & Service Innovation and drive industry advancements.
- Sustainability & Change: Navigate the future with Sustainable Operations and adapt swiftly with Organization & Change tactics.
- Tech-Driven Operations: Embrace the future by integrating the latest Technology in Operations Management and stay ahead of the curve.
SCHEDULE
| Session | Module | Topics | Date |
|---|---|---|---|
| 1 – Strategy and Fundamentals | A | Introduction to Operations Management | 1st Friday every month |
| B | Operations Strategy | ||
| C | Value Chain Management | ||
| D | Capacity Management | ||
| E | Process Management | ||
| 2 – The External Supply Chain | A | Supply Management | 2nd Friday every month |
| B | Demand Management | ||
| C | Supply Chain Management | ||
| D | Risk Management | ||
| 3 – The Internal Supply Chain | A | Production Management | 3rd Friday every month |
| B | Inventory Management | ||
| C | Quality Management | ||
| D | Services Operations | ||
| 4 – Technology & Organization | A | Sustainable Operations | 4th Friday every month |
| B | Organization & Change | ||
| C | Product & Service Innovation | ||
| D | Technology in Operations Management |
ABOUT THE LECTURER
Currently, Dr. Lockstrom is Executive Director of Institute for Advanced Operations and Supply Chain Management (IIOM), Shanghai, China. Previously, he was Senior Associate Professor of Operations Management at Xi’an Jiaotong-Liverpool University in Suzhou, China, where he did teaching and research in the areas of operations and supply chain management. Dr. Lockstrom received his BSc/MSc in Industrial Engineering and Management at Chalmers University of Technology and his PhD in Operations Management from European Business School, Germany. He has previously taught graduate courses at European Business School, Moscow State University, Tongji University and MBA courses at CEIBS, Webster University among others. He has published more than 50 academic and practice-oriented papers and book chapters, and made more than 60 conference appearances. Dr. Lockstrom has more than two decades of consulting experience working with several dozen Fortune 500 companies.
ABOUT IIOM
IIOM is a non-profit institution and was founded in 2022 as a response to the increasing importance of operations management and a growing demand for more up-to-date certification training in a faster-than-ever changing global economy. The institute is headquartered in Shanghai, with affiliates dispersed in various locations around the world. Through better academic-practitioner collaboration, it strives to continuously generate applicable knowledge that can be utilized by industry professionals.
DELIVERY
This program is delivered both as a tutor-led offline version and a self-paced online version. Participants can choose whether to participate in either or both (make selection in the application form section below accordingly); the final certificate will indicate the type attended). The program comprises four full-day sessions, each of which consists of four sub modules, each session running from 9am to 5pm every Friday through November 2023. Teaching language is English. Event venue is downtown Shanghai (Pudong or Puxi), exact location to be announced. Online version is self-paced and can be done anytime from anywhere on any Internet-enabled device. IIOM reserves the right to reschedule and/or re-allocate participants to other dates in case of insufficient attendee numbers.
ADMISSIONS PROCEDURES
Applications are reviewed as they arrive. Completed applications must be received 10 working days before the start of the course. Any applications received after that date will be considered on a space-available basis. Please address all applications and enquiries to our customer service team in Shanghai. Minimum number of attendees is 10. IIOM reserves the right to cancel or postpone the course in case the minimum number of participants is not fulfilled.
COURSE FEE
Please see the table below for current price. The offline tuition fee includes tuition, case licensing fees, lunches and stationery. The online course includes one year access to the online teaching materials (webinars/quizzes). Both the offline and online courses include a one-year IIOM membership. Course literature, certification exam and other course materials are charged separately. The exam fee allows the attendee to do the exam once. If the attendee fails, he/she must pay the exam fee for renewed attempts. The full fee must be paid no later than 10 working days before the start of the course. Applications made within 10 working days of the start of the course require immediate payment.
CANCELLATIONS
Cancellations or changes of a course registration may be made without penalty at least 10 working days before the start of the course. If a confirmed booking is cancelled within 10 working days of the start of the course, or if the applicant fails to attend the course, a cancellation fee equaling to 20 percent of the total course fee will be charged. If an applicant is unable to attend the course, the applicant may transfer to a different session of the same course within the same calendar year, but must pay any difference in fees between the two courses, if any. All changes and cancellations are subject to the final confirmation of IIOM.
CONTACT INFORMATION
For further information on this course, please contact us at the information below. IIOM International Institute of Operations Management Shanghai IFC, Tower II, 36/F, Shanghai 200120, P.R. China Tel: +86 (0)21-6062 6290 | Fax: +86 (0)21-6062 6399 E-Mail: martin.lockstrom@iiom-web.org